Find quick answers to your questions below...
Creating / Maintaining Your Account
• How do I set up a new account?
• How do I change my go2nonin.com login ID or password?
General Questions
• Does go2nonin.com accept insurance or Medicare?
• How do I get a prescription to Nonin Medical?
• I want to purchase the GO2 but I don’t have a prescription. What do I do?
• What is the difference between the GO2 and GO2 Achieve?
• What products require a prescription?
• Will my purchase of a GO2 Fingertip Pulse Oximeter be covered by my Flexible
Spending Account (FSA) or my Health Savings Account (HSA)?
Ordering Information
• After I place an order with go2nonin.com, how will I be advised of the order’s progress?
• Can I add, change or remove items from my online order after it has been submitted?
• Does go2nonin.com accept fax or email orders?
• Does go2nonin.com charge sales tax?
• Express Mail shipping rules.
• How can I check my go2nonin.com order status online?
• How do I use go2nonin.com’s shopping cart?
• How long does it take to process an order?
• I am experiencing trouble adding items to my shopping cart. What can I do?
• I checked my order status online and saw that my order has been cancelled. Why?
• I think I may have accidentally placed a duplicate order.
What should I do?
• What form of payment does go2nonin.com accept?
• What happens if an item is backordered?
• Where do I go if I have a question on my charges?
• How can I get a copy of my receipt/invoice?
• When will my credit appear on my account?
• When will my credit card be charged?
Warranty Information
• Choosing the right fingertip oximeter.
• What does the warranty include?
Shipping / Delivery
• Does my expedited shipping option (U.S. Express Mail) ensure my order will be shipped out the same day as it was placed?
• How do I get my USPS tracking number?
• My order arrived damaged. What should I do?
• What do you charge for shipping?
• What type of shipping methods do you use?
• My USPS Confirmation number is not working. What should I do?
• My USPS Confirmation number states my order was returned to sender. Why did this happen?
• Why did USPS leave a notice card?
• Can I use a PO Box as shipping address?
• Does go2nonin.com deliver to APO or FPO addresses?
• What should I do if an item is missing from my order?
• I received the wrong product.
Privacy / Security
• Is the go2nonin.com website secure? What security features are in place to safeguard my personal information?
• Will my personal information be sold?
Contact Us
• Does go2nonin.com have a walk-in retail store or will call facility?
• Does go2nonin.com offer technical assistance?
• What information do I need to provide Customer Service
when I call, email or fax?
• How do I contact go2nonin.com?
Return Policy
• My order never arrived.
• An item is missing from my shipment.
• How do I return an item?


FREE SHIPPING with purchase of $100 or more excluding sales tax. Offer ends August 31, 2010.